In the event of an incident, citizens contact the NC112, which in turn forwards everything to VERDI.
In a fraction of seconds, VERDI will:
· Interpret what happened (fire, accident, injuries….)
· Determine location-dependent actions
· Determine what resources are needed:
· Which people / competences (firefighter, medical, driver, …)
· What vehicle types (autopump, ladder, command center, …)
· Find who is available NOW with the right competences and calculate how quickly they can be on site
· Alert the Fastest possible Adequate Help via pager, smartphone, telephone …
· In order not to waste time, upon arrival in the station:
· Intervention info is played over the PA system using text2speech
· All relevant info will be displayed on info screens
· The correct gates are already open, the lights are on
· A scramble sheet with incident information is available in the vehicle
· To then guide everyone to the location of the incident (GPS control, track & trace, …)
Arrived at the incident, the persons on-site can :
· Take additional actions such as asking for reinforcement
· Consult environmental information via integrated map layers
· Share information with the central dispatch or others